What is your refund/return policy?
We believe you will fully enjoy your products ordered from us. We offer a Thirty-Day Money Back Guarantee. If you wish to return your product, simply call us at 843-559-0788 for a return authorization number (RA).
We hope you enjoy these Special Events. There are no refunds for ticket purchases.
All items ship FOB factory or warehouse. Damaged merchandise will be replaced and/or repaired at our discretion. It is the responsibility of the purchaser to inspect ALL shipments received by Legare Farms for freight damage. If you find that merchandise has been damaged in transit, simply refuse the shipment unless it is shipped via Fed Ex or UPS.
Call us if you've received a damaged item via Fed Ex or UPS and we will send out replacement products. If the item(s) is shipped via truck, make the truck driver wait for you while you inspect the item(s). Failure to inspect will result in loss of protection.
If Fed Ex or UPS leave the merchandise at the door and you are not available to inspect it for freight damage, you need to call your Fed Ex or UPS office within 24 hours of delivery and file an immediate freight claim to report damage in addition to calling us for replacement products. You may also be asked to send us pictures of damage/defect.